OwlScran support
Help with OwlScran
For help with your link in bio, media kit or ChatGPT connection, email our team.
contact@owlscran.comSupport is provided by OwlScran Ltd.
Tell us what happened
To help us look into it, include:
- What you were trying to do and what happened instead.
- Your public page address, if the issue is with your link in bio.
- Whether you were using the website or ChatGPT, and on which device.
- The error message or a screenshot, if you have one.
Leave out passwords, sign-in codes, access tokens and payment details. Remove private information from screenshots before sending them.
Common questions
Why are my changes missing from my public page?
Saving keeps your changes in a private draft. Publish the draft to update the page visitors see. In ChatGPT, ask to preview your draft or published page so you can compare them.
Do I need to connect my social accounts?
You need an OwlScran account to create and publish a link in bio. Social connections are optional. Connect them if you also want to use your social stats in OwlScran.
Why can’t I see my page analytics?
Creating and publishing your page is free. Analytics require existing Pro access. If your account already has that access and the report is unavailable, email us with what happened.
How do I take my page offline?
Choose “Take page offline” in the link-in-bio editor, or ask OwlScran in ChatGPT to take your page offline. Your draft stays saved so you can publish it again later.
For data or account-deletion requests, email the same team. Read our privacy policy and terms of service.