Skip to content
OwlScran LogoOwlScran
PREVIEW
How It WorksAbout
Back to OwlScran
OwlScran Logo
OwlScran

Helping creators get paid fairly.

Product
  • How It Works
  • About
  • FAQ
  • Sign In
Social
  • Twitter
  • Instagram
Legal
  • Terms of Service
  • Privacy Policy
  • Cookie Policy
Contact
  • contact@owlscran.com

OwlScran Ltd

Company Number: 15305650

Registered in England & Wales

© 2026 OwlScran Ltd. All rights reserved.

Terms of Service

OwlScran Ltd (company number 15305650)

Last updated: March 2026


1. Introduction and acceptance

These Terms of Service ("Terms") are a legally binding agreement between you and OwlScran Ltd ("OwlScran", "we", "us", or "our"), a company registered in England and Wales (company number 15305650), with its registered address at 16 Wilbury Avenue, Cheam, Sutton, SM2 7DU.

OwlScran provides a platform that allows content creators to connect their social media accounts and generate data-driven media kits using their social media statistics (the "Services"). The Services are accessible at owlscran.com and any associated subdomains.

By creating an account or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Services.

If you are entering into these Terms on behalf of a business or other legal entity, you represent that you have the authority to bind that entity, and "you" refers to that entity.


2. Eligibility

To use the Services, you must:

  • Be at least 18 years of age.
  • Have the legal capacity to enter into a binding contract under the laws of England and Wales.
  • Not have been previously suspended or removed from the Services by us.

By creating an account, you represent and warrant that you meet all of the above requirements.


3. The Services

3.1 What we provide

OwlScran allows you to:

  • Connect your social media accounts (currently TikTok, Instagram, Facebook, and YouTube) via each platform's official API.
  • Retrieve and display your social media profile data, audience metrics, and content performance statistics.
  • Generate and customise media kits based on that data.
  • Share your media kits with potential brand partners or sponsors.
  • Contribute data about your brand deals and campaigns, and access AI-powered insights and benchmarks derived from aggregated creator data across the platform (see section 6.3).

3.2 Dependency on third-party platforms

The Services rely on data retrieved from third-party social media platforms via their APIs. We do not control these platforms, and we cannot guarantee that:

  • The data returned by any platform is complete, accurate, or up to date.
  • Any platform's API will remain available, unchanged, or accessible to us.
  • Any platform will continue to permit the type of data access the Services require.

If a social media platform modifies, restricts, or discontinues its API (or our access to it), we may be unable to provide some or all of the Services. We will use reasonable efforts to notify you of any material disruption, but we are not liable for any loss or inconvenience caused by changes to third-party platforms.

3.3 Service availability

We aim to keep the Services available at all times but do not guarantee uninterrupted or error-free access. We may suspend the Services (or any part of them) for maintenance, updates, security patches, or reasons beyond our reasonable control. Where practicable, we will give you advance notice of planned downtime.


4. Your account

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at contact@owlscran.com if you become aware of any unauthorised use of your account.

You must provide accurate and complete information when creating your account and keep it up to date. We reserve the right to suspend or close accounts that contain materially inaccurate information.


5. Plans, billing, and payment

5.1 Free and paid plans

We offer a free tier with limited functionality and one or more paid subscription plans with additional features. The features, limitations, and pricing of each plan are described on our website and may change from time to time. We will give you at least 30 days' notice before any price increase takes effect on your existing subscription.

5.2 Billing

Paid subscriptions are billed in advance on a recurring basis, either monthly or annually, depending on the billing cycle you select at the time of purchase. Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date.

All payments are processed by our third-party payment provider, Stripe. By subscribing to a paid plan, you authorise Stripe to charge your chosen payment method on a recurring basis. You are responsible for ensuring your payment information is accurate and up to date. If a payment fails, we may suspend access to paid features until the payment is successfully processed.

5.3 Cancellation

You may cancel your paid subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of your current billing period. You will retain access to paid features until the end of that period. After cancellation, your account will revert to the free tier.

5.4 Refunds

Subscription fees are non-refundable. When you cancel, you are not charged for any subsequent billing period, but no refund or credit is given for the remainder of your current billing period.

This does not affect any statutory rights you may have under the Consumer Rights Act 2015 or other applicable law.

5.5 Taxes

All prices displayed on our website are inclusive of VAT where applicable. If your jurisdiction requires us to collect other taxes or duties, they will be added at checkout.


6. Your content and licence to us

6.1 Your content

"Your Content" means any data, text, images, or other material that you provide to the Services, including the information in your user profile, data you contribute about your brand deals and campaigns, customisations you make to your media kits, and social media data retrieved via connected platforms on your behalf.

You retain ownership of Your Content. We do not claim any ownership rights over it.

6.2 Licence you grant to us

By using the Services, you grant OwlScran a worldwide, non-exclusive, royalty-free, sublicensable (solely to our service providers to the extent necessary to operate the Services) licence to use, store, process, display, and transmit Your Content for the purposes of:

  • Providing, maintaining, and improving the Services.
  • Generating and displaying your media kits as directed by you.
  • Producing anonymised, aggregated data and training AI models as described in section 6.3.

This licence continues for as long as Your Content is stored on our platform. When you delete your account or disconnect a social media platform, we will delete Your Content in accordance with our Privacy Policy, subject to section 6.3 regarding anonymised data.

6.3 Anonymised data and AI models

We may anonymise and aggregate data derived from creator activity across the platform and use this anonymised, aggregated data to:

  • Train, develop, and improve machine learning and AI models.
  • Make those models available as features within the Services (for example, a tool that predicts what a creator should charge for a brand deal based on their niche, audience size, and content format).
  • Make those models available commercially to other users, brands, and third parties, whether as part of the Services or as standalone products.

The primary inputs for model training are data that creators voluntarily contribute, such as brand deal pricing, campaign outcomes, and commercial terms. We may also use aggregate statistical patterns derived from creator profiles across the platform.

Important points:

  • Anonymisation is irreversible. Before any data is used for model training, we remove all direct identifiers (names, email addresses, usernames, profile URLs) and aggregate the data so that it relates to statistical patterns across many users, not to any individual. We do not retain any key or mapping that could re-identify you.
  • Anonymised data survives account deletion. Because anonymised aggregate data is no longer personal data (as recognised by UK GDPR Recital 26), it is not subject to deletion requests and we may retain it indefinitely, including after you delete your account. This is necessary because the data has already been incorporated into aggregate datasets and models from which individual contributions cannot be extracted.
  • Models are our intellectual property. The AI models we train are our property. They are statistical models derived from aggregate patterns across the platform — they do not contain, reveal, or enable the reconstruction of any individual's personal data.
  • Right to object. You have the right to object to the processing of your personal data that occurs before anonymisation (i.e., your data being included in the anonymisation pipeline). If you object, we will exclude your data from future model training. However, this will not affect models already trained on previously anonymised data, as that data can no longer be identified or extracted. To exercise this right, contact us at contact@owlscran.com. See also our Privacy Policy section 3.1.

6.4 Your responsibilities regarding Your Content

You represent and warrant that:

  • You own or have the necessary rights and permissions to provide Your Content to the Services.
  • Your Content does not infringe the intellectual property rights, privacy rights, or other rights of any third party.
  • Any information you present in your media kits is accurate and not misleading.

7. Social media platform compliance

When you connect a social media account to the Services, you represent and warrant that:

  • The social media account belongs to you and you have the authority to grant us API access to it.
  • You are in compliance with the terms of service of the relevant social media platform.
  • You will not use the Services in any way that would cause us or you to violate any social media platform's terms, policies, or developer agreements.

If a social media platform revokes or restricts our API access as a result of your actions or breach of their terms, we may suspend or terminate your access to the affected functionality. You agree to indemnify us for any losses arising from your breach of a third-party platform's terms (see section 12).


8. Acceptable use

You agree not to:

  • Use the Services for any unlawful purpose or in violation of any applicable law or regulation.
  • Provide false, inaccurate, or misleading information, including fabricating or inflating metrics in your media kits.
  • Attempt to gain unauthorised access to any part of the Services, other users' accounts, or our systems or infrastructure.
  • Interfere with or disrupt the integrity or performance of the Services, including through automated scripts, bots, or scraping.
  • Reverse engineer, decompile, or disassemble any part of the Services.
  • Use the Services to transmit any malware, viruses, or other harmful code.
  • Resell, sublicence, or provide access to the Services to any third party without our written consent.
  • Attempt to extract, reverse engineer, or reconstruct individual-level data from our AI models or aggregated datasets.
  • Use the Services in any way that could damage our reputation or the reputation of other users.

We reserve the right to suspend or terminate your account if you breach this section.


9. Our intellectual property

All intellectual property rights in the Services (including the website, software, design, branding, logos, documentation, AI models, and aggregated datasets) are owned by OwlScran Ltd or its licensors. Nothing in these Terms grants you any right, title, or interest in the Services except the limited right to use them in accordance with these Terms.

You may not copy, modify, distribute, sell, or create derivative works based on any part of the Services without our prior written consent. For the avoidance of doubt, this includes any AI models or outputs generated by those models.


10. Data protection and privacy

We process personal data in accordance with our Privacy Policy, which forms part of these Terms. Our Privacy Policy explains what data we collect, why, with whom we share it, your rights under UK GDPR, and how we anonymise and aggregate data for model training.

By using the Services, you acknowledge that your data will be processed as described in our Privacy Policy, including transfers to processors located in the United States under appropriate safeguards.


11. Limitation of liability

11.1 Nothing in these Terms excludes or limits our liability for:

  • Death or personal injury caused by our negligence.
  • Fraud or fraudulent misrepresentation.
  • Any other liability that cannot be excluded or limited under the laws of England and Wales.

11.2 Subject to section 11.1, we are not liable for:

  • Any indirect, incidental, special, consequential, or punitive damages.
  • Loss of profits, revenue, business, anticipated savings, data, or goodwill.
  • Any loss arising from your reliance on the accuracy or completeness of data displayed in your media kits or retrieved from social media platforms.
  • Any loss caused by the acts or omissions of third-party social media platforms, including API changes, data inaccuracies, or service disruptions.
  • Any decisions made by you or any third party (including brands or sponsors) on the basis of media kits generated using the Services.
  • Any loss arising from predictions, recommendations, or outputs generated by our AI models, which are provided for informational purposes only and should not be relied upon as the sole basis for any commercial decision.

11.3 Liability cap

Subject to section 11.1, our total aggregate liability to you under or in connection with these Terms (whether in contract, tort, negligence, breach of statutory duty, or otherwise) shall not exceed the greater of: (a) the total fees paid by you to OwlScran in the 12 months immediately preceding the event giving rise to the claim; or (b) £100.

The £100 floor ensures that users on the free tier are subject to a reasonable cap, while paid users are protected up to the value of their recent subscription fees.

11.4 Consumer rights

If you are a consumer (an individual acting for purposes outside your trade, business, craft, or profession), nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015 or any other applicable consumer protection legislation. Where any provision of these Terms is found to be unfair under the Consumer Rights Act 2015, it will not bind you, but the remainder of these Terms will continue to apply.


12. Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless OwlScran, its officers, directors, employees, and agents from and against any claims, losses, damages, liabilities, and reasonable costs (including legal fees) arising out of or relating to:

  • Your breach of these Terms.
  • Your breach of any third-party social media platform's terms of service or developer policies.
  • Any third-party claim that Your Content infringes their rights.
  • Your use of the Services in a manner that is unlawful or not authorised by these Terms.

This indemnity does not apply to the extent that a claim arises from our negligence, breach of these Terms, or any other matter for which we are liable under section 11.1. If you are a consumer, this indemnity applies only to losses caused by your deliberate breach of these Terms and not to losses caused by our own acts or omissions.


13. Disclaimers

The Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Without limiting the foregoing, we do not warrant that:

  • The Services will meet your requirements or expectations.
  • The Services will be uninterrupted, timely, secure, or error-free.
  • The data retrieved from social media platforms will be accurate, complete, or current.
  • Any predictions, estimates, or recommendations generated by our AI models will be accurate, reliable, or suitable for any particular purpose. AI model outputs are informational only and are based on aggregate statistical patterns — they are not financial, legal, or professional advice.
  • Any defects in the Services will be corrected.

Consumer note: if you are a consumer, these disclaimers do not affect your statutory rights under the Consumer Rights Act 2015, including the requirement that digital content must be of satisfactory quality, fit for a particular purpose, and as described.


14. Suspension and termination

14.1 Termination by you

You may close your account at any time through your account settings or by contacting us at contact@owlscran.com. If you have an active paid subscription, cancellation and billing terms are as described in section 5.

14.2 Termination or suspension by us

We may suspend or terminate your account immediately, without prior notice, if:

  • You breach these Terms (including the acceptable use policy in section 8).
  • We are required to do so by law, regulation, or court order.
  • Your use of the Services poses a security risk to us or other users.
  • Your account has been inactive for more than 12 consecutive months (free tier only).

Where practicable and lawful, we will give you reasonable notice and an opportunity to remedy any breach before suspending or terminating your account.

14.3 Effect of termination

On termination, your right to use the Services ceases immediately (or at the end of your billing period, if you cancelled a paid subscription). We will delete your account data in accordance with our Privacy Policy. Anonymised aggregate data that has already been produced from Your Content will be retained as described in section 6.3. Any provisions of these Terms that by their nature should survive termination (including sections 6.2, 6.3, 9, 11, 12, 13, and 17) will continue to apply.


15. Force majeure

We are not liable for any failure or delay in performing our obligations under these Terms to the extent that the failure or delay is caused by circumstances beyond our reasonable control, including but not limited to: natural disasters, pandemic, war, terrorism, riots, government action, power failures, internet or telecommunications failures, third-party platform outages, cyberattacks, and acts of God.

If a force majeure event continues for more than 60 consecutive days, either party may terminate these Terms by giving written notice to the other.


16. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on the Services at least 30 days before the changes take effect. The "Last updated" date at the top of these Terms indicates when they were most recently revised.

Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree with the changes, you must stop using the Services and close your account before the changes take effect.


17. Governing law and dispute resolution

These Terms are governed by and construed in accordance with the laws of England and Wales.

Any dispute arising out of or in connection with these Terms (including any non-contractual disputes) shall first be addressed through good-faith negotiation. If a dispute cannot be resolved within 30 days, it shall be submitted to the exclusive jurisdiction of the courts of England and Wales.

Consumer note: if you are a consumer, you may also have the right to bring proceedings in the courts of your country of residence, and nothing in this section affects that right.


18. General provisions

18.1 Entire agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and OwlScran with respect to the Services and supersede all prior agreements, understandings, and negotiations, whether written or oral.

18.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.

18.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver of any term shall only be effective if in writing and signed by OwlScran.

18.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, or sale of assets. We will notify you if this occurs.

18.5 Third-party rights

These Terms do not confer any rights on any person or party (other than you and OwlScran) pursuant to the Contracts (Rights of Third Parties) Act 1999.

18.6 Notices

Any notice to OwlScran under these Terms should be sent to contact@owlscran.com. Any notice to you will be sent to the email address associated with your account. Notices are deemed received on the day they are sent by email.


19. Contact us

If you have any questions about these Terms, please contact us:

  • Email: contact@owlscran.com
  • Post: OwlScran Ltd, 16 Wilbury Avenue, Cheam, Sutton, SM2 7DU

Questions or concerns? Contact us at contact@owlscran.com